June 6, 2008

Customer for 3 generations


Roseline ordered new specs this afternoon because she wasn't able to see clearly. After check-up the prescription was her near-sightedness has improved with age! I was impressed! But Albert the good optometrist quickly cautioned that her far-sightedness and astigmatism checks could yield different results.

The shop is International Optical, located at Soon Hup Tower. You may be surprised - yes, you guessed correctly - my dad, me, my sons had our eye glasses made by the Tiongs.

I remember my first pair of glasses was made by Uncle Tiong (founder, the boss) 34 years ago in his shop at Wong Nai Siong Road, Sibu. Our family members are so used to Uncle Tiong's impeccable service; and now his son Albert (in the pic, writing) has done an equally good job!

Albert's other two elder optometrist siblings are based in Sibu.

The Tiongs are truly unique. Humble and professional too. Excellent people skills. New customers quickly become their friends easily. I won't be surprised many families like mine are loyal customers to the Tiongs for three generations or more!

Do you have a similar story like mine to share too?

5 comments:

LingDi said...

I just got my new specs from there too. My mum got her first specs from the same shop at Sibu when she was still young.
Albert is very good. He's one of the Lions in the Lions Club of Miri Host. Very generous.

I Am Sarawakiana said...

Hi, Nice of you to write about my uncle Tiong and his family. They are the nicest people on earth too.

My grandparents, my maternal grandmother, my parents, my siblings, my children - that makes FOUR generations - abd I hope my grandchildren, one day, will be their customers too....

The International Optical Shop, will always be very much an icon and brand of the Foochow community - all the goodness of the heart kind of business.

You are so right.

Brandon Law said...

When I first came to Miri, my aunt here told me about this shop. I got my sun glasses and glasses, same with my wife's too, at this shop too since then as it's really "fast delivery" "quality" and "great saving"!!!

Anonymous said...

No wonder Lydia told me that her family has also been a faithful customer. In fact, I've heard of many people who purchase from International Optic. I just thought my sis bought from there 'cos she knows this Lion who owns the shop. LOL!

bp said...

Yes, I have a similar story! Back in Singapore, it's the same optical shop that my husband and I go back to, and his mom, too -- year after year, run by a really nice husband-and-wife team!

Love Roseline's smile in that candid shot! =)